Terms & right of withdrawal

This translation is provided for convenience; the German version is legally binding.

1. Scope

These terms apply to the use of FreeMealTracker, operated by webhead GmbH.

2. Services

The basic features (diary, food search, calorie budget, reports) are free of charge. Premium additionally includes logging by photo and description using AI, up to a daily allowance (30 analyses). All values are estimates. The app does not replace medical advice and is not intended as the basis of a diet for minors, during pregnancy or breastfeeding, or for people with eating disorders.

3. Price, payment, term, cancellation

Premium costs 5 € per month including VAT and is billed monthly in advance via Stripe. The subscription renews for one month at a time and can be cancelled at any time, effective at the end of the paid month, without giving reasons, via “Cancel contracts here” or by email.

4. Account

You can delete your account at any time. An active subscription ends immediately; time already paid for is not refunded unless you have withdrawn from the contract. We may suspend accounts in case of misuse.

5. Foods shared by users

If you “share a food with everyone”, you grant us the free, perpetual and non-exclusive right to make its name, brand, barcode and nutritional values available to all users. Your name or email address is never shown. Please only enter values from the packaging. We may review, correct, hide or delete entries; entries with several reports are hidden automatically. If you withdraw the sharing or delete the entry, it also disappears for others. If you delete your account, shared entries remain without any link to you.

6. Nutritional data and liability

Provided as a tool: FreeMealTracker is provided solely as a technical tool. We do not provide nutritional, health or any other advice. All information, calculations (e.g. calorie needs, calorie deficit, BMI, monthly summary, forecasts) and reports are generated automatically from formulas, public data and your entries. You are responsible for your entries, for checking the results and for any decisions you base on them.

Where the values come from: nutritional values are taken from publicly available sources – the German Nutrient Database (BLS), the Swiss Food Composition Database, USDA FoodData Central and Open Food Facts – as well as from entries made by users. AI analyses (Premium) are automatic estimates. We do not check these values individually and cannot guarantee that they are correct, complete or up to date. Manufacturers change recipes; varieties, ripeness and preparation make values differ.

All information without guarantee: calorie budgets, forecasts, nutritional values and AI estimates are guidance only. What counts is the information on the packaging and, for health questions, your doctor. Never rely on the app for allergies, intolerances, diabetes (e.g. carbohydrate counting for insulin doses) or other medical conditions – always check the ingredients list and the original label.

Limitation of liability: we are not liable for damage resulting from incorrect, incomplete or outdated values, from calculation, software or transmission errors, or from decisions based on the app, unless we caused it intentionally or through gross negligence. This limitation does not apply to personal injury, to liability under the Product Liability Act or to other mandatory statutory liability towards consumers. We do not guarantee that the app is available at all times or free of errors; please use the data export regularly.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (webhead GmbH, Kärntner Ring 10/13, 1010 Wien, Österreich, contact form) of your decision by means of a clear statement (e.g. via the contact form or by letter). To meet the deadline, it is sufficient to send your notice before the withdrawal period expires.

Effects of withdrawal: We will refund all payments received from you without undue delay and at the latest within fourteen days, using the same means of payment. If you requested that Premium begin during the withdrawal period, you pay a reasonable amount corresponding to the proportion of the service already provided up to the withdrawal.

Model withdrawal form: To webhead GmbH, Kärntner Ring 10/13, 1010 Wien, Österreich, contact form: I hereby withdraw from the contract concluded by me for Premium. Ordered on … / Name / Email address of the account / Date.